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Co-operative Bank Complete Review

The Co-operative Bank is a UK bank known for its customer-led Ethical Policy. It offers current accounts, savings, credit cards, loans, mortgages through partners, app banking, online banking and branch support.

High Street BankFSCS ProtectedEthical banking

Editorial Review

Last reviewed: 30 June 2026

Official provider informationReview ProcessEditorial Guidelines
FSCS protected: eligible deposits may be protected up to £120,000 per person, per authorised firm.

Review Contents

Navigate through detailed analysis

Overview & Approach

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Trust & Customer Ratings

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Digital & App Features

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Account Types & Fees

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App Experience

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Final Verdict

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Overview & Approach

The Co-operative Bank is a UK bank known for its customer-led Ethical Policy. It offers current accounts, savings, credit cards, loans, mortgages through partners, app banking, online banking and branch support.

The Co-operative Bank offers a standard current account with no monthly account fee, a paid Everyday Extra packaged account, savings products, app banking, online banking and branch access. Its ethical stance is a major part of its identity, but readers should still compare fees, rates and service quality.

This complete review expands on the overview page by looking at account features, fees, protection, app experience, support options and the practical trade-offs readers should check before choosing.

Trust & Customer Ratings

Co-operative Bank is reviewed using public information, official provider details and available customer feedback signals. Eligible deposits are covered by FSCS protection where the account is held with the relevant authorised UK bank.

Customer review and app-store ratings can change quickly, so readers should treat them as a snapshot rather than a permanent score.

4.5 / 5

★★★★★★★★★★
(Trustpilot)

Trust Score

FSCS Protection

Yes - £120,000

App Store

Apple App Store

4.8 / 5

Google Play

Google Play

4.4 / 5

Phone Support

Available

Branch Access

UK branches

Digital & App Features

Co-operative Bank supports everyday banking through a mix of app, online, telephone and branch or partner-channel support, depending on the account and location.

The most important checks are monthly fees, overseas card charges, overdraft pricing, savings eligibility, app controls, support access and FSCS licence grouping.

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FSCS Protection: Yes - eligible deposits are protected up to the current FSCS limit per person, per authorised firm.

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Monthly Fee: Standard Current Account: £0. Everyday Extra packaged account: monthly fee applies.

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Branch Network: Branch support is available, but the network is smaller than the largest high street banks.

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Mobile App Rating: Generally strong app ratings on the main app stores; check current listings before applying.

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Savings: Savings range includes Regular Saver, fixed term deposits, fixed rate cash ISAs, Base Rate Tracker, Select Access Saver, instant access accounts, cash ISAs and children's savings, with rates varying by product, balance and eligibility.

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Spending Abroad: Non-sterling debit card fees and cash withdrawal fees can apply; check current travel terms before using the card overseas.

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Ethical Policy: The bank promotes a customer-led Ethical Policy as a core part of its proposition.

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Apple Pay / Google Pay: Supported for eligible cards and devices.

Account Types & Fees

The Co-operative Bank offers current accounts, packaged account options and a broad savings range. Its savings comparison page lists instant access, limited access, fixed rate, ISA, children's and regular saver options, with rates varying by product, balance, eligibility and access rules.

The savings range checked for this review includes Regular Saver, 1, 2 and 3 Year Fixed Term Deposits, 1 and 2 Year Fixed Rate Cash ISAs, Base Rate Tracker, Select Access Saver 5, Online Saver, Online Cash ISA, Cash ISA, Smart Saver and Future Fund.

Eligible deposits are FSCS protected up to the current limit, but Co-operative Bank states the limit is shared across The Co-operative Bank and smile.

Account Types

  • Standard Current Account
  • Everyday Extra packaged account
  • Regular Saver
  • Fixed Term Deposits
  • Fixed Rate Cash ISAs
  • Base Rate Tracker
  • Select Access Saver 5
  • Online Saver
  • Online Cash ISA
  • Cash ISA
  • Smart Saver
  • Future Fund children's savings
  • Overdrafts subject to eligibility
  • Mobile, online, telephone and branch banking

Detailed Fees

Fee TypeApplies ToCost & Conditions
Monthly Account FeeStandard Current Account£0
Monthly Account FeeEveryday Extra packaged accountMonthly packaged-account fee applies; check current insurance eligibility and terms
Regular SaverCurrent account customers only7.00% gross/AER variable; 12 month term; save up to £250 per calendar month; instant access
Fixed Term Deposits1, 2 or 3 year terms4.53% gross/AER fixed annually; £1,000 minimum; up to £1,000,000; no withdrawals until maturity
Fixed Rate Cash ISA1 or 2 year terms4.15% tax-free/AER fixed annually; £5,000 minimum for current-year allowance deposits; withdrawal charge of 90 days' interest for 1 year or 120 days' interest for 2 years
Base Rate TrackerCurrent account holdersTiered 1.25% to 3.50% gross/AER variable, tracking the Bank of England base rate; instant access
Base Rate TrackerNon-current account holdersTiered 1.00% to 3.25% gross/AER variable, tracking the Bank of England base rate; instant access
Select Access Saver 5Limited access savings3.28% gross/AER variable if two withdrawals or fewer are made in a calendar year; 1.00% gross/AER variable after three or more withdrawals
Online SaverCurrent account customers only2.00% gross/AER variable; online and mobile access only
Online Cash ISACurrent account customers only2.00% tax-free/AER variable; not a flexible cash ISA; online and mobile access only
Cash ISAInstant access cash ISA1.40% tax-free/AER variable; not a flexible cash ISA
Smart SaverInstant access savings1.40% gross/AER variable
Future FundChildren's savings1.40% gross/AER variable; for children under 18; unlimited withdrawals and deposits
Foreign Card SpendingDebit cardNon-sterling debit card fees can apply; check current travel terms before using the card overseas
Arranged OverdraftIf eligibleSubject to eligibility and affordability; borrowing costs should be checked before applying

App Experience

Co-operative Bank's app and online banking support everyday tasks such as checking balances, viewing transactions, making payments and managing cards.

Readers who rely heavily on mobile banking should compare current App Store and Google Play feedback as well as the provider's own feature list.

May suit

  • OKEthical Policy is a clear differentiator
  • OKStandard current account has no monthly account fee
  • OKEligible deposits are FSCS protected
  • OKPackaged Everyday Extra option available
  • OKApp, online and branch support available
  • OKSavings and regular saver options may be available

May not suit

  • !Everyday Extra carries a monthly fee
  • !Overseas card fees can apply
  • !Branch network is smaller than the largest UK banks
  • !Savings rates can change and may be beaten elsewhere
  • !Ethical positioning does not remove the need to compare fees and account limits
  • !People who want app-first budgeting tools above branch access

Final Verdict

Co-operative Bank is worth comparing if its support model, fees and account features match what the reader needs. It should not be treated as universally better or worse than other high street banks without checking the specific trade-offs.

Before choosing, readers should verify current fees, savings rates, eligibility rules, overseas charges and FSCS licence details directly with the provider.

Co-operative Bank Features Overview

About Co-operative Bank

  • The Co-operative Bank is a UK bank known for its customer-led Ethical Policy. It offers current accounts, savings, credit cards, loans, mortgages through partners, app banking, online banking and branch support.
  • The Co-operative Bank offers a standard current account with no monthly account fee, a paid Everyday Extra packaged account, savings products, app banking, online banking and branch access. Its ethical stance is a major part of its identity, but readers should still compare fees, rates and service quality.

Savings & Pots

  • Savings range includes instant access, limited access, fixed rate, cash ISA, children's and regular saver products.
  • Regular Saver: 7.00% gross/AER variable for existing Co-operative Bank current account holders, with a 12 month term and up to £250 per calendar month.
  • Fixed Term Deposits: 4.53% gross/AER fixed annually across 1, 2 and 3 year terms, with no withdrawals until maturity.
  • Fixed Rate Cash ISA: 4.15% tax-free/AER fixed annually across 1 and 2 year terms, with withdrawal interest charges during the fixed term.
  • Base Rate Tracker: tiered variable rates up to 3.50% gross/AER for eligible current account holders, or up to 3.25% for non-current account holders.
  • Select Access Saver 5: 3.28% gross/AER variable if two withdrawals or fewer are made in a calendar year, dropping to 1.00% after three or more withdrawals.
  • Online Saver and Online Cash ISA pay 2.00% gross or tax-free/AER variable, but are for existing Co-operative Bank current account customers.
  • Cash ISA, Smart Saver and Future Fund are lower-rate instant-access options at 1.40% AER variable.
  • FSCS protection is shared across The Co-operative Bank and smile.

Loans & Overdrafts

  • Overdrafts may be available subject to eligibility.
  • Credit, loan or mortgage products vary by provider.
  • Borrowing costs should be checked directly with the bank.

Who May Co-operative Bank Suit?

  • Ethical Policy is a clear differentiator
  • Standard current account has no monthly account fee
  • Eligible deposits are FSCS protected
  • Packaged Everyday Extra option available
  • App, online and branch support available

Card & Spending

  • Debit card available with current accounts.
  • Apple Pay and Google Pay support where eligible.
  • Overseas fees should be checked before travelling.

Budgeting & Money Tools

  • Mobile app and online banking available.
  • Transaction history and payment tools available.
  • Budgeting depth varies by provider.

International & Travel

  • Check foreign card spending and ATM fees before travelling.
  • ATM operator fees can apply separately.
  • Compare specialist travel cards if overseas use is a priority.

App & Usability

  • Compare app-store ratings and recent customer feedback.
  • Check branch, telephone and online support availability.
  • Service experience may vary by location and account type.

Financial Information Disclaimer

The information on this website is provided for general guidance only and may not always reflect the latest fees, rates, or terms offered by each bank. While we do our best to keep content accurate and up-to-date, you should always check the bank's official website or app before applying for an account. Nothing on this site constitutes financial advice.

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