Updated 3 July 2026 - High street bank comparison

First Direct vs Virgin MoneyWhich should you choose?

First Direct and Virgin Money can both work as UK high street banking options, but they suit different priorities. First Direct may appeal if telephone support, digital banking and simple current accounts matters most, while Virgin Money may be worth comparing if you prefer linked savings, packaged accounts and branch-backed everyday banking.

Quick verdict

Pick First Direct if you value telephone support.

Pick Virgin Money if you want current account-linked savings.

First Direct logo

Choose First Direct if...

  • You value telephone support.
  • You want a simple no-monthly-fee current account.
  • You do not need a First Direct-branded branch.
  • You may use First Direct savings as an existing customer.
Read the First Direct review
Virgin Money logo

Choose Virgin Money if...

  • You want current account-linked savings.
  • You may value packaged account benefits.
  • You want branch-backed banking with app support.
  • You understand Nationwide and Virgin Money FSCS grouping should be checked.
Read the Virgin Money review

First Direct vs Virgin Money: side-by-side

CategoryFirst DirectVirgin MoneyEdge
Best overall fitTelephone support, digital banking and simple current accountsLinked savings, packaged accounts and branch-backed everyday bankingTie
Monthly fee1st Account has no monthly account fee.Fee-free and paid Club M-style packaged current account options may be available.Tie
Branch accessNo First Direct-branded branch network; selected HSBC and Post Office services may be available.UK branch support, with Nationwide group context to consider.Tie
Mobile appApp, online banking and 24/7 telephone banking support.App and online banking for everyday account management.Tie
SavingsSavings accounts are generally for existing 1st Account customers.Linked savings, online savings, cash ISA, fixed-rate and limited-access products may be available.Tie
SupportApp, online and telephone support, with limited branch-style access through HSBC/Post Office routes.Branch, phone, app and online support.Tie
Extra productsRegular saver, fixed-rate savings, ISAs, loans, overdrafts and HSBC-backed services.Current accounts, linked savings, packaged account benefits, credit cards, loans and mortgages.Tie

Final verdict

First Direct and Virgin Money are worth comparing side by side. The better fit depends on whether you care more about telephone support, digital banking and simple current accounts or linked savings, packaged accounts and branch-backed everyday banking.

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We link to every high street bank review here so the comparison pages do not favour one provider over another.

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