Kroo is a digital UK bank on a mission to build a transparent, trustworthy, and socially responsible financial service. It was founded to challenge the opaque and often unfair fee structures of traditional banking, with a strong emphasis on ethical practices and genuine customer care.

The bank is structured as a public benefit corporation and is a certified B Corp, meaning its social and environmental performance is legally evaluated and must meet high standards of accountability. Profits are not distributed to external shareholders but are reinvested into the business or used to benefit customers and communities.

Its core current account is completely free, with no monthly fees and no charges for foreign transactions or ATM withdrawals. Kroo’s standout feature is its built-in social tools, making it exceptionally easy for groups to split bills and track shared expenses directly within the app.

Kroo is a fully licensed UK bank, authorised by the Prudential Regulation Authority and regulated by both the PRA and the Financial Conduct Authority. This means it offers the highest level of financial protection available: eligible deposits are covered by the Financial Services Compensation Scheme up to £120,000 per person. It is crucial for customers to understand that this is full FSCS protection, not just safeguarding of funds.

Beyond financial regulation, Kroo's foundational trust comes from its ethical and transparent business model. It is one of the few UK banks structured as a public benefit corporation and holds B Corp certification, demonstrating a verified commitment to balancing profit with purpose and operating to high social and environmental standards. Its 'Kroo Lending' division operates as a separate, regulated entity for credit services.

Customer sentiment, as reflected in public reviews, is generally very positive. Users frequently praise the intuitive app, ease of splitting bills, the clarity of having no hidden fees, and the responsive customer service. Being a younger challenger, some reviews note occasional technical glitches, but the overall feedback highlights a strong alignment between the bank's ethical promises and the actual user experience.

The Kroo app is designed to be clean, straightforward, and focused on seamless social spending. The interface is intuitive, helping users manage their personal finances and group expenses with equal ease.

Social finance is a core strength. Users can instantly create 'Pots' for shared goals (like a holiday or a gift), send payment requests to contacts, and automatically split bills with friends—all without leaving the app. The app also provides clear spending insights and real-time notifications.

While Kroo doesn't offer the vast range of features found in super-apps like Revolut, it focuses on doing a few things exceptionally well: providing a reliable, fee-free current account with best-in-class tools for managing money with others.

Kroo offers a single, straightforward free personal current account. There are no monthly fees, no foreign transaction fees, and no ATM withdrawal fees from Kroo anywhere in the world, making it a compelling option for everyday use and travel.

The bank focuses on transparency, with all costs clearly outlined. There is a cash deposit fee of 0.7% (minimum £1) for adding money at the Post Office. The bank also offers personal loans through its separate 'Kroo Lending' division. Unlike some rivals, Kroo does not currently offer savings accounts, business banking, joint accounts, or international money transfer services from its main current account.

An arranged overdraft is available by invitation and is subject to eligibility checks. It comes with a representative APR of 39.9% EAR.

Kroo’s app is praised for its clean design, smooth performance, and user-friendly approach. It feels less cluttered than some competitors, putting core functions—like viewing your balance, recent transactions, and group Pots—front and centre.

Performance is reliable, with fast transaction notifications and smooth navigation. The unique social features, such as creating a Pot and inviting friends to contribute, are well-integrated and genuinely useful, living up to the bank's social finance promises.

The main limitation is the app's scope, which is intentionally narrow. It excels at being a superb social spending hub and current account, but users looking for integrated savings, investments, or complex money management tools will need to look elsewhere.

Kroo carves out a unique niche in the challenger bank market. Here is a balanced view of its distinct advantages and its more limited scope.

Kroo is a refreshing and highly principled entry in the UK's digital banking scene. It stands out not through an overwhelming list of features, but through its unwavering commitment to transparency, ethical operation, and solving real-world problems—particularly the hassle of shared finances.

For anyone seeking a straightforward, genuinely fee-free current account for both UK and international use, or for groups who want the easiest possible way to manage shared expenses, Kroo is arguably unmatched. Its B Corp status and public benefit model add a layer of trust and purpose that many customers find compelling.

The bank's limitation is its narrow focus; it is not trying to be an all-in-one financial hub. For those who need savings accounts, joint accounts, or international transfers, Kroo will likely be a companion to another bank. However, for its intended purpose, it executes brilliantly and with integrity, making it a top-tier choice for a specific, valuable banking need.