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Compare UK Digital Banks

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Chase UK In Depth Review

Chase UK is a highly polished, app-only bank offering strong cashback, excellent savings rates, and a clean, intuitive user experience. Designed for everyday spending and simple money management, Chase combines premium-feeling features with highly competitive rewards, making it one of the strongest all-round digital banking options in the UK.

1% CashbackGreat Savings RatesNo FX FeesFSCS Protected

Overview & Approach

Chase UK operates as a full-service app-only bank built to provide a premium, rewarding, and user-friendly everyday banking experience. Its approach focuses on offering high-value features such as cashback on spending, competitive savings rates, and clean digital tools, all within a modern and intuitive app environment.

Backed by JPMorgan Chase, one of the world's largest financial institutions, it entered the UK market with a strategy of simplicity and clear value. Rather than overwhelming users with complex financial products, Chase prioritises a fee-free structure with standout benefits like cashback and easy-access savings, making it appealing for those who want a seamless daily banking experience without hidden costs or cluttered interfaces.

The bank positions itself as a modern, reliable choice, combining the financial clout of its parent company with a sleek, digital-first approach tailored specifically to UK consumers seeking reward and convenience.

Trust & Customer Ratings

Chase UK benefits from the financial strength, stability, and global reputation of JPMorgan Chase, one of the world's largest and most established banking groups. In the UK, Chase is a fully licensed bank, meaning eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per person.

This level of protection, equal to that of any major high-street bank, is a key point of trust. The bank's official documentation clearly states this updated FSCS limit, which applies to all eligible accounts held in your name with Chase. Security within the app is robust, featuring biometric login, transaction monitoring, and instant card controls.

As a relatively new entrant to the UK retail banking scene, Chase is building its customer base. User feedback frequently highlights the attractive cashback offer, the quality of the app design, and the simplicity of the product range. However, some reviews note the lack of features like joint accounts or international transfers as limitations for some users.

3.6 / 5

(Trustpilot)

Trust Score

FSCS Protection

Yes – £120,000

App Store

Apple App Store

4.8 / 5

Google Play

Google Play

3.8 / 5

Sign-up Time

~10 minutes

Digital & App Features

Chase’s app is designed to feel premium, clean, and highly intuitive, offering users an effortless everyday banking experience. The interface focuses on simplicity and clarity, making it easy to track spending, manage savings pots, view cashback rewards, and move money instantly.

The feature set is practical and reward-focused. A standout capability is the ability to create up to 20 separate savings pots—each with its own account number—directly from the main app, making it incredibly easy to organise money for different goals. Tools like spending categorisation, instant notifications, round-up savings, and in-app card management are all smoothly integrated.

The design is modern and uncluttered, making the app suitable for both casual users and those who like to manage multiple savings goals meticulously. The cashback tracker is clear and updates in real-time.

1% cashback on eligible everyday spending

Competitive linked easy-access savings account

Create up to 20 separate savings pots with unique account numbers

Automatic round-ups into savings with boosted interest

Spending insights and automatic categorisation

Real-time transaction notifications

Virtual cards and in-app card freeze/unfreeze

No foreign transaction fees on debit card use

Account Types & Fees

Chase offers a simple and highly rewarding account structure, centred on a fee-free current account paired with a competitive linked savings account. Users can open multiple numbered savings pots within the app, helping with budgeting and organising different spending or saving goals without needing separate logins.

There are no monthly account fees, foreign transaction fees, or ATM withdrawal fees from Chase in the UK or abroad. The headline 1% cashback offer applies to eligible everyday spending for new customers in their first year, with a monthly cap. The linked savings account provides a strong, variable interest rate, and round-ups can be automatically transferred into savings for an additional interest boost.

Chase does not currently offer overdrafts, credit cards, joint accounts, or international money transfer services in the UK, keeping its product range focused but streamlined for personal, day-to-day use.

Account Types

  • Chase Current Account
  • Chase Saver (Easy Access Savings)
  • Multiple Savings Pots (up to 20)
  • Round-Up Savings Pot

Detailed Fees

Fee TypeApplies ToCost & Conditions
Monthly Account FeeChase Current Account£0
Savings FeesChase Saver Account£0 (no fees from Chase)
Spending AbroadDebit Card£0 (no foreign transaction fees from Chase)
ATM Withdrawals AbroadDebit Card£0 (no Chase fee). £1,500 monthly limit.
UK ATM WithdrawalsDebit Card£0
CashbackDebit Card1% on eligible UK spending for new customers in first year. Max £15/month.
Overdraft / LoansCurrent AccountNot offered
International TransfersSending/ReceivingService not available
Card ReplacementDebit CardFree

App Experience

Chase delivers one of the cleanest and most polished app experiences among UK digital banks. The interface is minimal yet visually rich, offering smooth navigation and quick access to essential functions like cashback tracking, savings management, and instant transaction insights.

Performance is consistently fast and stable, with biometric authentication and secure device verification ensuring easy yet safe access. Notifications are immediate and informative, helping users stay in control of their spending habits. The ability to create and manage numerous savings pots directly from the home screen is a particularly well-executed feature.

The overall experience feels premium and thoughtful, tailored toward users who want a reliable, rewarding, and aesthetically refined everyday banking journey without unnecessary complexity.

Pros & Cons

Chase offers a rewarding and highly polished everyday banking experience, with strong incentives for spending and saving. Here is a balanced look at its key advantages and its intentionally narrow scope.

Pros

  • Attractive 1% cashback offer on everyday UK spending for new customers
  • Competitive, easy-access savings rate with the ability to create multiple pots
  • Beautiful, intuitive, and premium-feeling mobile app
  • Full FSCS protection up to £120,000 per person
  • Completely fee-free for card use in the UK and abroad
  • Strong global backing from JPMorgan Chase

Cons

  • No overdraft, loan, or credit products
  • No joint accounts or business banking
  • International money transfer service is not available
  • Cashback is a promotional offer for the first year only
  • Product range is narrower than some established digital banks

Chase UK Features Overview

About Chase UK

  • The UK digital retail bank of JPMorgan Chase, launched to offer a simple, rewarding alternative.
  • Focuses on providing clear value through cashback, savings rates, and a polished user experience.
  • Leverages the financial scale and security of one of the world's largest banks.

Savings & Pots

  • Linked 'Chase Saver' offers a competitive variable interest rate.
  • Unique feature to create up to 20 separate, numbered savings pots for goals.
  • Round-ups can be automated into a dedicated pot with a boosted interest rate.

Loans & Overdrafts

  • Does not offer any personal loans, overdrafts, or mortgages in the UK.
  • The current product strategy is focused solely on deposit accounts.

Who Is Chase UK Best For?

  • New customers looking to maximise rewards with the first-year cashback offer.
  • Savers who want a competitive easy-access rate and excellent pot organisation.
  • Travellers wanting a reliable debit card with no foreign transaction fees.
  • Users who prefer a simple, premium app without complex investment or credit features.

Card & Spending

  • Contactless Mastercard debit card with no fees for international use.
  • Virtual card available in the app for online payments.
  • Full controls to lock/unlock the card and manage settings.

Budgeting & Money Tools

  • Automatic spending categorisation and monthly summaries.
  • Creating separate savings pots is a powerful built-in budgeting tool.
  • Real-time notifications for every transaction.

International & Travel

  • Zero fees from Chase for spending or ATM withdrawals abroad.
  • Uses the Mastercard exchange rate for foreign transactions.
  • High £1,500 monthly limit on fee-free ATM withdrawals overseas.

App & Usability

  • Consistently praised as one of the most polished and easy-to-use banking apps.
  • Account and pot setup is straightforward and quick.
  • Intuitive layout puts key features like savings and cashback front and centre.

Final Verdict

Chase UK delivers a compelling, high-quality digital banking package that excels in its chosen areas of focus: rewards, savings, and user experience. The combination of a generous cashback offer, competitive savings rates with superb pot functionality, and a flawlessly designed app makes it a top-tier choice for personal, everyday banking.

Its main limitations are the lack of credit products, joint accounts, and international transfers, which mean it won't suit everyone as a sole bank. However, for customers who value a premium, fee-free app for managing daily spending and saving towards multiple goals—and who can benefit from the introductory cashback—Chase is arguably one of the best options on the market.

Backed by the immense scale of JPMorgan Chase, it offers a rare blend of challenger-bank polish and institutional stability, making it a very strong and trustworthy contender in the UK's digital banking landscape.

Financial Information Disclaimer

The information on this website is provided for general guidance only and may not always reflect the latest fees, rates, or terms offered by each bank. While we do our best to keep content accurate and up-to-date, you should always check the bank’s official website or app before applying for an account. Nothing on this site constitutes financial advice.

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